I agree with Andrew Hay here: Should the Helpdesk be a Mandatory Start for an IT Career? Foranyone who has worked in a “front line” customer facing telephonesupport role, the answer is almost always am emphatic “YES”. I tend toagree with my colleagues for one simple reason - embitterment helps you succeed.
Helpdesk, a very good start to shape your mindset
Helpdesk, a very good start to shape your…
Helpdesk, a very good start to shape your mindset
I agree with Andrew Hay here: Should the Helpdesk be a Mandatory Start for an IT Career? Foranyone who has worked in a “front line” customer facing telephonesupport role, the answer is almost always am emphatic “YES”. I tend toagree with my colleagues for one simple reason - embitterment helps you succeed.